Oakley Customer Service - Warranty Claim | Oakley.com

How To Make A Warranty Claim

For all prescription warranty claims contact the Authorized Oakley Dealer from which your purchase was made.

For a non-prescription warranty claim, please contact Oakley Customer Service at (800) 403-7449 for warranty claim assistance.

How to ship your Warranty Claim product to Oakley:

Pack your product in a cardboard box and use a shipping service that offers both insurance and tracking to ensure a safe delivery of your product. Oakley is not responsible for packages lost in transit.

Your name, return address and telephone number.
The Oakley Warranty Tracking Number (TR) – provided by calling Oakley Customer Service at (800) 403-7449.
A brief description of the problem or service you are requesting.
A copy of your dated receipt and/or additional information as requested by Oakley Customer Service.

Reference your assigned Oakley Warranty Tracking Number (TR) on the outside of your package. Failure to do so may cause a delay in processing your claim or package being returned without repair.

For our Warranty Policy or general information on your product, please contact Oakley’s Customer Service. The representative will assist you in identifying your Oakley product and determine the best course of action for your warranty claim.